Privacy Policy

Last Updated: 31/08/2026

PaikaSoft Technologies LLP ("PaikaSoft", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our software products, request a demo, contact us, or use any of our services.

By accessing or using our website and products, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Contact us through our website
  • Request a product demo
  • Create an account
  • Subscribe to one of our products
  • Submit an enquiry or support request
  • Communicate with our team
  • Subscribe to our newsletters or product updates

Depending on how you interact with us, this information may include:

  • Full name
  • Company/Organization name
  • Email address
  • Phone number
  • Business information
  • Account/login information
  • Billing and transaction information
  • Product preferences
  • Information provided through forms or communications

We may also automatically collect certain technical information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • Usage and interaction data

How We Use Your Information

PaikaSoft may use the information collected to:

  • Provide and manage our software products and services
  • Respond to your enquiries and requests
  • Schedule and conduct product demonstrations
  • Create and manage user accounts
  • Process subscriptions and payments
  • Provide customer and technical support
  • Send important account and service notifications
  • Improve our products, website, and user experience
  • Understand product usage and business requirements
  • Detect and prevent unauthorized access, fraud, or misuse
  • Send product updates, announcements, or marketing communications where permitted by law

We will only use your information for legitimate business purposes and in accordance with applicable laws.

Product and Customer Data

When you use a PaikaSoft software product, you or your organization may provide business-related information, customer information, employee information, transaction data, or other content to our platform.

Such information is used to provide the services and features requested by you.

PaikaSoft does not sell your customer or business data to third parties.

Where applicable, customers are responsible for ensuring that they have the necessary rights, permissions, and lawful basis to provide personal information to our products.

Cookies and Similar Technologies

Our website and products may use cookies and similar technologies to improve functionality, security, performance, and user experience.

Cookies may help us:

  • Remember user preferences
  • Understand website traffic and usage
  • Improve website performance
  • Analyze how visitors interact with our website
  • Provide relevant functionality

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Payment Information

Where our products offer paid subscriptions or services, payments may be processed through third-party payment providers.

PaikaSoft may receive limited transaction information, such as payment status, transaction reference, plan details, and billing information.

We do not intend to store complete debit/credit card numbers or other sensitive payment credentials on our own servers unless specifically required and lawfully permitted.

Payment information may be handled directly by the relevant payment service provider according to its own privacy policy and security practices.

Sharing of Information

We do not sell, rent, or trade your personal information for monetary gain.

We may share information with trusted third-party service providers where necessary to operate our website and products, including providers for:

  • Cloud hosting
  • Payment processing
  • Email delivery
  • SMS or WhatsApp communication
  • Analytics
  • Security and monitoring
  • Customer support
  • Infrastructure and technical services

These third parties are expected to use information only for the purposes for which it is provided and to maintain appropriate security measures.

We may also disclose information where required by applicable law, legal process, court order, or to protect the rights, security, and property of PaikaSoft, our customers, or others.

Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

Depending on the product and service, security measures may include:

  • Secure authentication
  • Access controls
  • Password protection
  • Encryption where appropriate
  • Server and application security
  • Regular monitoring
  • Backup and recovery mechanisms
  • Role-based access controls

However, no internet-based system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored through our services.

Data Retention

We retain personal and business information only for as long as reasonably necessary to:

  • Provide our services
  • Maintain customer accounts
  • Fulfill contractual or business obligations
  • Resolve disputes
  • Maintain business and transaction records
  • Comply with applicable legal and regulatory requirements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it as appropriate.

Third-Party Links and Services

Our website or products may contain links to third-party websites, applications, integrations, or services.

PaikaSoft is not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing your information.

Children's Privacy

Our website and business software products are not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the issue.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Request information about how your data is processed

To exercise applicable rights, you may contact us using the details provided below.

Marketing Communications

If you have provided your contact information, we may send you information about our products, services, updates, offers, or events where permitted by applicable law.

You can opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Please note that you may still receive essential communications related to your account, subscription, security, or services.

Changes to This Privacy Policy

PaikaSoft Technologies LLP may update this Privacy Policy from time to time to reflect changes in our products, services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

PaikaSoft Technologies LLP

Email: info@paikasofttechnologies.com
Phone: +91-8826548720
Website: www.paikasofttechnologies.com

You can replace the phone number with your actual company number.

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